Debt Recovery Officer Resume Examples

Persistent Recovery Officer who is not hesitant about developing aggressive programs to recover credit debt. Adept at developing comprehensive recovery reports, following complicated instructions, and negotiating successfully with past-due credit customers. Specializes in consumer and small business recovery.

• Exceptionally strong communication and negotiation skills
• Dedicated to recovering debt that is rightfully owed
• Strong ability to work with reliable customers
• Responsible employee who understands credit collections guidelines
• Reliable employee willing to work as many hours as necessary
• Able to work successfully on special projects

• Responsible for calling credit customers who were over 30 days past due to set up payment plans.
• Took incoming calls from credit customers to answer questions and make payment arrangements.
• Assisted in developing guidelines for special recovery projects that were initiated from time to time.

• Assisted in monitoring past due accounts and contacting customers to make collections attempts.
• Responsible for taking incoming calls and giving customers the information they needed to pay accounts.
• Often put on a special team that was responsible for recovering debt on seriously delinquent accounts.

• Assisted in developing some of the recovery guidelines that were used for years.
• Part of a team designated to handle seriously past due accounts.
• Acted as a resource for customers who would come to the branch location to discuss credit accounts.