Nolan Santana

City, State, Zip Code

Home: 000-000-0000 | Cell: 000-000-0000

email@email.com

Professional Summary

Highly skilled Operations Administrator experienced in the daily operations of a medium-sized office of up to 48 employees. Looking to take thorough understanding of management staffing and systems to maintain and improve customer relations employee retention and company reputation within a new organization.

Core Qualifications
  • Comfortable working in various professional environments multi-tasking and managing responsibilities under minimal supervision
  • Worked closely with management putting together project workflow and staff scheduling
  • Strong interpersonal skill for dealing with vendors management employees and clients of all personalities
  • Have traveled to a number of states and two European countries on business related matters
  • Implemented lean operating methods and incentive driven rewards program for achievement
  • Strong customer service clerical and general skills
  • Proficient with MS WORD Excel PowerPoint and Outlook
Experience
Operations Administrator
5/1/2002 – 5/1/2014
Company Name
City, State
  • Prepared staffing schedules
  • Evaluated daily operations revising procedures accordingly or implementing new procedures to maximize efficiencies
  • Regulated changes in operations logistics such as additions changes or deletions in protocols
  • Conducted meetings on operational issues and procedural changes and practices
Operations Administrator
9/1/1996 – 5/1/2002
Company Name
City, State
  • Instrumental in the hiring mentoring and training of new hires
  • Managed employee appraisals designed employee descriptions and worked with management on driven development plans
  • Ensured policies guidelines and regulations are adhered to through appropriate logs protocols and controls maintaining a stable business environment
Education
High school diploma
1995 Ð 1998
School Name
City, State

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