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Dynamic Used Car Sales Manager adept at working within a sales environment while motivating staff to reach sales goals. Committed to maintaining and analyzing sales data to boost productivity. Specialize in ensuring customer satisfaction through timely handling of customer service issues.
● Especially adept at highlighting the best features of previously owned vehicles
● Experienced with all aspects of vehicle sales
● Proficient in the use of MS Office applications
● Substantial knowledge of vehicle financing procedures
● Strong ability to motivate a sales staff
● Excellent people skills
● Managed and tracked all used car sales.
● Maintained updated listing of all available used vehicles.
● Prepared quarterly sales reports and budget forecasts.
● Adhered to all state regulations regarding used vehicle sales.
● Hired and trained sales staff.
● Recorded customer information and produced reports noting buying trends.
● Established monthly sales goals and motivated staff to achieve those goals.
● Coordinated with marketing department to prepare promotional activities.
● Appraised all used vehicles and maintained a database of vehicle conditions.
● Maintained and updated customer database.
● Maintained ongoing communications with current and previous customers.
● Approved customer financing options and assigned trade-in value to vehicles.
● Attended periodic sales meetings and met weekly with sales staff.
● Determined cost-effective ways to increase sales.
● Ensured that dealership website was kept up-to-date.
● Courteously addressed customer service issues.
● Prepared sales and budget forecasts.
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