Tour Guide Resume Examples

Energetic professional with 4 years of experience informing and guiding museum visitors. Superior talent for entertaining audience members and delivering a high level of customer service. Extensive knowledge of history and visual arts; able to learn, retain, and recall extensive amounts of information quickly.

• Greet visitors and provide detailed information about specific exhibits, artifacts, historical information, and functions.
• Conduct in-depth, specialized walking tours of the Museum complex.
• Assist at the Information Desk as assigned by promoting the Museum and its services, acting as general liaison between the museum and public in person and via telephone and email.
• Provide directions to other local destinations, mass transit options, and restaurants.

• Guided guests through assigned exhibit, ensuring smooth, swift flow of traffic.
• Guaranteed safety of the visiting public while waiting on tour or in assigned exhibit.
• Delivered facts and historical information about museum equipment and artifacts, pointing out features of interest and answering questions.
• Resolved problems with tact, escalating problems to the supervisor as necessary.
• Informed guests of museum events, answering general questions regarding museum experience and layout.
• Maintained cleanliness of assigned exhibit area, performing light cleaning (picking up scraps, paper, etc.) and informing supervisor of need for additional cleaning.