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Resourceful Telecom Manager applying data and voice technology knowledge while supporting telecom carriers. Adept at monitoring existing infrastructure and implementing necessary updates. Specialize in ensuring efficiency through hands-on management practices.
● Profound understanding of the construction and operation of telephone systems
● Solid understanding of PBX functionality and interface standards
● Familiar with LAN and WAN networks
● Exceptional knowledge of Voice-over-Internet and IP protocols
● Extraordinary ability to problem solve
● Ability to work overtime and flexible shifts as necessary
● Good communications and organizational skills
● Updated telephone system equipment as necessary and made adjustments to PX platforms.
● Assisted with new installations and inspected completed work.
● Calculate project costs and hired sufficient staff.
● Ensured adherence to security procedures.
● Prepared cost projections for various telecom facilities.
● Developed and implemented telephony systems according to project specifications.
● Trained and supervised team members.
● Evaluated staff performances and made salary increase recommendations.
● Ensured compliance with safety regulations and guidelines.
● Delegated responsibilities to various project managers especially for larger projects.
● Collaborated with other managers on new project designs
● Maintained telephony systems at various locations
● Prepared detailed project assessments including cost projections
● Performed site inspections and prepared related reports as requested
● Ensured compliance with quality assurance procedures
● Prepared project life cycle assessments
● Approved overtime pay on a per project basis
● Monitored national and international market infrastructures
● Tested new designs prior to full implementation
● Provided staff training on telecom procedures and project specifics
● Ensured project completion according to predetermined timeline
● Prepared maintained and reviewed project cost reports.
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