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Versatile Telecommunication Engineer, designing, installing, and maintaining telecommunications equipment for the transmission of cellular broadband landline and cable data. Adept at ensuring the quality of connections to allow for seamless data and voice transmission. Specialize in accurate, efficient troubleshooting to quickly resolve issues.
● Comprehensive knowledge of telecommunications systems and equipment
● Sound knowledge of Voice-over-Internet Protocol and analog systems
● Solid ability to effectively interact with clients and end-users
● Strong familiarity with system maintenance procedures
● Outstanding organizational and analytical skills
● Excellent communications abilities
● Prepared allocation cost reports and budget estimates for installation and maintenance.
● Installed new systems and confirmed that everything was fully operational.
● Offered detailed instruction on how to use newly installed equipment.
● Performed troubleshoot to determine problems with equipment.
● Prepared call detail reports and system analysis reports.
● Provided technical assistance in person over the phone and via cam.
● Coordinated with clients to confirm project details.
● Carried out projects per work order description.
● Set up system maintenance procedures.
● Provided instructions to other team members for larger installation projects.
● Prepared project analysis reports and provided project updates to clients.
● Provided technical assistance as requested.
● Responded to emergency calls.
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