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Isla Cisneros
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Social Security Claims Representative with sound knowledge and experience looking for a position in which to utilize and enhance my skills
Core Qualifications
- In-depth understanding of the social security system procedures and policies
- Proficient in computer programs relevant to the job as well as data entry programs
- Excellent customer services skills
- Great communication abilities with customers superiors and other representatives
- Extremely organized and meticulous in all work
- Capable of local travel to meet with recipients when necessary
- Commitment to the job and loyalty to a company
- Ability to multi-task answer phones greet customers and work in a fast-paced environment
Experience
Head Social Security Claims Representative
10/1/2004 – Present
Company Name
City, State
- Oversee all aspects of Social Security Claims made by recipients
- Draft documents containing statistics such as claims made age of recipient longevity of coverage etc.
- Produce training manuals and organize training sessions for new claims representatives
- Make bi-weekly schedules for all claims representatives
- Research and remain current on all social security policies and updates
Social Security Claims Representative
6/1/2000 – 10/1/2004
Company Name
City, State
- Met or spoke with customers to take information regarding claims
- Explained coverage and policies relevant to the claim being made
- Filed and processed all paperwork and updated all customer information after claim
- Explored and investigated circumstances around a pending claim to ensure accuracy
Education
BachelorÕs Degree
XXXX – XXXX
University Name
City, State
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