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Keyla Gallegos
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
SUMMARY
Experienced SAP support team member with knowledge of software applications and how to utilize them to help companies maintain and improve production across multiple operating systems. Candidate is well versed in software solution programming analysis and delivery.
HIGHLIGHTS
- 20 plus years of practice in computer systems support
- Solid knowledge of full cycle implementations
- Experience in system installations migrations and system copying
- Comprehension of SAP Basis and how to use it to client advantage
- Expertise with record maintenance safety measures etc.
- Strong communications skills for interaction with clients customers and coworkers
- Unsurpassed support in SAP development
- Licensed and trained system administrator
WORK EXPERIENCE
SAP Support
8/1/2004 – Present
Company Name
City, State
- Synchronized operations of the SAP infrastructure team
- Offered operational SAP infrastructure integration support
- Provided establishment cycle support to project teams
- Managed progression of SAP Basis execution and recording counseling team members and upper management on issues and adjustments
- Ensured necessary techniques for protection were in place and assessed need for updates
- Communicated with management and team members on development of projects through various media channels
SAP Support
4/1/2000 – 8/1/2004
The Michigan Project
Lilburn, Georgia
- Provided input that determined work effort levels
- Managed progression of SAP Basis execution and recording counseling team members and upper management on issues and adjustments
- Conducted meetings and video conferences to review peer structure and projects on regular basis
EDUCATION
BachelorÕs Degree – Computer Engineering
1996 Ð 1999
Georgia State
Lilburn, Georgia
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