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Mallory Pineda
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Summary
Effective Sales Trainer knowledgeable about the latest trends in the fancy food market. Concrete experience with sales and customer service as well as an in-depth understanding of the sales cycle process.
Highlights
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Experience
Sales Trainer
3/1/2009 – Current
Company Name
City, State
- Instruct team members how to establish sales and customer retention goals.
- Monitor customer preferences to determine focus of sales efforts.
- Create or review instructional materials to help sales staff get up to speed on product line.
- Develop pitch scripts and provides tips on how to keep sales calls friendly and targeted.
Sales Trainer
3/1/2009 – Current
Company Name
City, State
- Taught sales skills such as probing closing supporting mirroring voice inflection benefit/value statements active listening and call control techniques.
- Improved call room set up.
- Tracked productivity and improved output.
Sales Trainer
2/1/2007 – 2/1/2009
Company Name
City, State
- Created and directed sales team training and development programs.
- Helped establish policies for customer complaints.
- Ensured maximum performance by instituting quotas and monitoring calls.
Education
Bachelor of Arts – Economics
2006
Deal University
City, State
Member of the squash and fencing teams.
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