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Experienced Sales Operations Analyst who is able to efficiently evaluate data and incorporate it into the company sales database. Adept in computer productivity software sales training and customer service. Specializes in developing effective sales support mechanisms creating an efficient working relationship between sales and customer service and utilizing customer service data to improve a sales approach.
- Trained large groups of sales professionals
- Extremely versed in database software of many kinds
- Attention to detail when it comes to revenue and expense figures
- Customer service experience
- Able to juggle multiple projects simultaneously
- Works well with other departmental representatives to make the overall sales process more efficient
- Helped rearrange sales force structure into more efficient working teams.
- Integrated the customer service and sales databases together to increase awareness of customer needs.
- Edited and analyzed third-party contact lists.
- Helped to consolidate the consumer and business sales divisions into one group.
- Developed the training manual for the company’s new sales management software platform.
- Worked with human resources to help develop job descriptions for new sales positions.
- Developed monthly sales metrics and created reports for management on sales performance.
- Created spreadsheets that compared the cost of sales versus revenue flow.
- Helped management to open up new sales territories and open new satellite offices.
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