Jameson Gould

City, State, Zip Code

Home: 000-000-0000 | Cell: 000-000-0000

email@email.com

Professional Summary

Highly professional and reliable Room Service Server with a stellar customer service record. Thorough mastery of regular and special hotel menu selections. Adept at serving all types of guest with complete courtesy and efficiency.

Core Qualifications
  • Exceptional hotel room service experience
  • Sound facility with cash-handling procedures
  • Excellent knowledge of menu items service time and daily specials
  • Outstanding grasp of customer service principles
  • Superior abilities in addressing individual customer needs
  • High skills in heavy food tray transport
  • Strong skills in providing VIP amenities
  • Good skills at prompt guest acknowledgement and response
  • Remarkable ability to work in a high-pressure environment
Experience
Room Service Server
6/1/2010 – Present
Company Name
City, State
  • Delivered orders to guest and meeting rooms promptly.
  • Responded to all guest queries regarding menu items and beverages.
  • Processed cash and credit card guest payments.
  • Double-checked guest food and beverage orders for accuracy before serving.
  • Arranged dining tables neatly per restaurant standards.
  • Informed VIP guests of special menu items and options.
Room Service Server
6/1/2006 – 5/1/2010
Company Name
City, State
  • Informed customers of daily menu and beverage specials.
  • Fulfilled guest food orders promptly and efficiently.
  • Followed all hotel food sanitation and safety requirements.
  • Responded to guest queries and complaints in a timely and courteous manner.
  • Adhered to hotel attendance policies and uniform codes.
  • Provided room service for both small and large VIP parties.
Education
Associate’s Degree – Restaurant Management
2006
University Name
City, State

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