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Jameson Gould
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Highly professional and reliable Room Service Server with a stellar customer service record. Thorough mastery of regular and special hotel menu selections. Adept at serving all types of guest with complete courtesy and efficiency.
Core Qualifications
- Exceptional hotel room service experience
- Sound facility with cash-handling procedures
- Excellent knowledge of menu items service time and daily specials
- Outstanding grasp of customer service principles
- Superior abilities in addressing individual customer needs
- High skills in heavy food tray transport
- Strong skills in providing VIP amenities
- Good skills at prompt guest acknowledgement and response
- Remarkable ability to work in a high-pressure environment
Experience
Room Service Server
6/1/2010 – Present
Company Name
City, State
- Delivered orders to guest and meeting rooms promptly.
- Responded to all guest queries regarding menu items and beverages.
- Processed cash and credit card guest payments.
- Double-checked guest food and beverage orders for accuracy before serving.
- Arranged dining tables neatly per restaurant standards.
- Informed VIP guests of special menu items and options.
Room Service Server
6/1/2006 – 5/1/2010
Company Name
City, State
- Informed customers of daily menu and beverage specials.
- Fulfilled guest food orders promptly and efficiently.
- Followed all hotel food sanitation and safety requirements.
- Responded to guest queries and complaints in a timely and courteous manner.
- Adhered to hotel attendance policies and uniform codes.
- Provided room service for both small and large VIP parties.
Education
Associate’s Degree – Restaurant Management
2006
University Name
City, State
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