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Highly dedicated and reliable Residential Care Worker with an excellent healthcare customer service record and superior work ethic. Adept at handling unpleasant and tense interpersonal situations with the highest degree of professional courtesy and charm. Exceptional researcher into patient and family histories to determine the best individually tailored treatment and therapy programs.
- Exceptional breadth of home healthcare experience
- Excellent skills in handling patients and patient records with confidentiality and sensitivity
- Superior familiarity with designing stimulating patient therapeutic and recreational activities
- Outstanding record-keeping and report writing skills
- Strong verbal and written communication skills
- High customer service and interpersonal skills
- Designed individual resident activity and therapy programs on a regular basis.
- Assisted residents with eating bathing dressing and other daily tasks.
- Maintained and updated individual resident records and documents.
- Maintained confidentiality and security for all residents’ information.
- Assisted with training and orientation for new facility staff.
- Educated young people in facility practices requirements and rules.
- Provided emotional support to young residents and family members as needed.
- Provided referrals for select residents to appropriate external community services.
- Fostered and developed young resident social networks on an ongoing basis.
- Informed residents of a variety of educational and extracurricular activity options.
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