Nolan Santana

City, State, Zip Code

Home: 000-000-0000 | Cell: 000-000-0000

email@email.com

Profile

Quality Auditor with nearly 10 years of experience and expertise with quality standards frameworks processes information systems design and end user computing technologies. Talented in stem auditing computer programming / analysis and data security experience. Strong verbal and written communication skills analytical time-management and project-management skills.

Selected Skills
  • Enterprise applications
  • Microsoft Office Suite including Visio and Project
  • Automated test suites
  • Code coverage and defect analysis
  • Java Application Server architecture and testing
  • Compliance tracking systems
  • Test case management
  • Agile development and testing
Professional Experience
Quality Auditor
10/1/2010 – Current
Company Name
City, State
  • Lead the process for maintaining a strong internal Layered Process Auditing system
  • Oversee maintenance of all quality related certifications (TS ISO and A2LA)
  • Work with production associates to assure the proper usage of internal audits while supporting the correct type of audit write ups that make the organization better
  • Create and maintain all required documents for Internal and External audits
  • Perform root cause analysis with direct correlation to audit findings with a focus to improve the overall environment
  • Develop and maintain schedules report finding and track closure
Quality Auditor
5/1/2007 – 9/1/2010
Company Name
City, State
  • Recommended developed and reviewed QA standards policies and procedures for all functions involved with or related to the quality and testing in accordance with company standards
  • Communicated major status of projects QA personnel and customer concerns to the QA Manger
  • Ensured all QA tools (bug management automation and test management) are fully utilized by team
Quality Auditor
2/1/2005 – 4/1/2007
Company Name
City, State
  • Served as operating system expert providing technical support for entire organization
  • Delivered weekly status reports and applied excellent escalation skills
  • Evaluated quality of assigned projects and products that will be delivered
  • Improved reliability of supply chain software systems database and order processing
Education
Bachelor of Science – Information Technology
XXXX – XXXX
University Name
City, State
Affiliations

Member – American Society for Quality

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