Patient Care Volunteer Resume Examples

Patient Care Volunteer with a lifelong commitment to enhancing patient care and service in inpatient and outpatient settings. Highly skilled in office administration, inventory management, and customer service within healthcare environments. Seeking to leverage hands-on experience to take next career step in patient care as a nursing student with a highly respected institution.

• Enhanced quality of patient care by assisting nursing staff in providing physical assistance to patients, and extending warmth and friendliness to patients.
• Explained registration and admitting process to patients and families, and monitored patient volumes in waiting area.
• Transported patients to and from x-ray in wheelchairs or stretchers.
• Answered questions from nursing and medical staff and facilitated direction and flow of traffic.
• Helped patients and visitors to locate pharmacy, cashiers, registrars, unit clerks, patient service coordinators, social workers, charge nurses, laboratory, and bathrooms.

• Created and sustained clean and safe therapy area by returning equipment to proper place, maintaining open areas for wheelchairs and patient ambulation, and changing, discarding, and stocking linens.
• Provided clerical and administrative assistance, including filing patient documents, replenishing forms and bins, restocking office supplies, and data entry.
• Assisted therapist in greeting, escorting, and transporting patients to and from therapy area, and preparing equipment for treatment and supervising exercise programs; helped group leaders during exercise groups.

• Received and screened phone calls, communicated information on hospital services and policies, or routed calls to designated personnel and departments.
• Greeted patients, visitors, and staff, and determined their needs to better assist them; escorted patients, visitors, and guests around hospital.
• Maintained supply inventories in essential areas, and delivered, stocked, labeled, and stored supplies throughout assigned unit.
• Visited with patients and provided socio-therapeutic interaction such as reading, writing, drawing, communication, and music.