Patient Account Specialist Resume Examples

Skilled and effective Patient Account Specialist has excellent oral written and interpersonal skills.Possesses good ability to communicate with insurance companies and patients and to resolve billing questions and issues.Has an Associate’s Degree in Medical Billing and Coding and more than eleven years of Patient Account Specialist experience.

• Excellent written communication skills
• Good telephone and oral communication skills
• Strong ability to assist patients in completing forms
• Understands medical billing procedures and account aging
• Able to resolve billing and insurance questions and issues
• Above-average ability to work as a part of a team
• Responsible dependable and courteous

• Answered phones and assessed urgency of calls.
• Greeted patients upon entry.
• Answered questions about policies procedures insurance and billing.
• Assisted patients with filling out forms.
• Sent out monthly invoices for patient accounts.

• Greeted patients when they walked in.
• Answered the phone and answered questions or directed them to the appropriate person.
• Investigated billing questions and concerns.
• Resubmitted corrected claims and appeals to insurance companies.
• Reviewed patient account aging on a monthly basis.