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Home: 000-000-0000 | Cell: 000-000-0000
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Outgoing and customer-oriented Patient Access Specialist believes strongly in good customer service delivery during patient registration. Has superior interpersonal and oral communication abilities. Has a Technical Certificate in Patient Access, CHAA Certification, and six years of Patient Access Specialist experience.
- Strong focus on good customer service delivery
- Solid skill at patient registration procedures
- Strong telephone and communication abilities
- Good knowledge of medical terminology
- Understands patient confidentiality and HIPAA rules
- Excellent data entry and patient interviewing skills
- Clear understanding of insurance options that are available to patients
- Strives to make patient registration process as pleasant as possible
- Excellent interpersonal skills
- Interviewed patients as they came into the hospital as front-line staff.
- Utilized excellent customer service skills to gather needed information.
- Entered patient data into the hospital’s electronic system.
- Greeted newly arriving patients and completed patient registrations.
- Interviewed new patients and collected needed medical and insurance information.
- Entered patient data into the hospital’s electronic system.
- Called insurance and verified coverage.
CHAA Certification through the National Association of Healthcare Access Management
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