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Persuasive Orthodontic Treatment Coordinator coordinating communications with patients and parents to ensure a commitment to dental treatment plans. Adept at establishing effective relationships doctors staff members and patients. Committed to clearly presenting treatment options.
● Substantial familiarity with dental treatments and procedures
● Strong knowledge of financing options and dental payment processing
● Ability to provide assistance with basic dental procedures
● Proficient in the use of MS Office software applications
● Remarkable understanding of dental insurance claims
● Excellent interpersonal skills and communications abilities
● Impressive ability to efficiently manage multiple tasks
● Provided patients and parents with detailed information on dental financing options.
● Responded to all patient and parent inquiries in a timely courteous manner.
● Made arrangements to call parents and patients at convenient times.
● Developed scripts for phone calls to patients or parents.
● Coordinated external marketing activities.
● Provided patients with a thorough explanation of the orthodontic procedures.
● Maintained ongoing post-visit communications with patients.
● Assisted orthodontist with dental treatments and patient evaluations.
● Maintained strong relationships with all patients and dental staff.
● Remained updated on available financial options.
● Discussed follow-up procedures with patients and worked to secure payment arrangements.
● Maintained inventory of dental supplies and reordered as necessary.
● Worked to convince patients to commit to follow-up treatments.
● Addressed any billing and insurance issues in a timely manner.
● Greeted patients and answered any immediate questions.
● Contacted patients with appointment reminders.
● Trained new office staff members.
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