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Nolan Santana
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Highly skilled Operations Administrator experienced in the daily operations of a medium-sized office of up to 48 employees. Looking to take thorough understanding of management staffing and systems to maintain and improve customer relations employee retention and company reputation within a new organization.
Core Qualifications
- Comfortable working in various professional environments multi-tasking and managing responsibilities under minimal supervision
- Worked closely with management putting together project workflow and staff scheduling
- Strong interpersonal skill for dealing with vendors management employees and clients of all personalities
- Have traveled to a number of states and two European countries on business related matters
- Implemented lean operating methods and incentive driven rewards program for achievement
- Strong customer service clerical and general skills
- Proficient with MS WORD Excel PowerPoint and Outlook
Experience
Operations Administrator
5/1/2002 – 5/1/2014
Company Name
City, State
- Prepared staffing schedules
- Evaluated daily operations revising procedures accordingly or implementing new procedures to maximize efficiencies
- Regulated changes in operations logistics such as additions changes or deletions in protocols
- Conducted meetings on operational issues and procedural changes and practices
Operations Administrator
9/1/1996 – 5/1/2002
Company Name
City, State
- Instrumental in the hiring mentoring and training of new hires
- Managed employee appraisals designed employee descriptions and worked with management on driven development plans
- Ensured policies guidelines and regulations are adhered to through appropriate logs protocols and controls maintaining a stable business environment
Education
High school diploma
1995 Ð 1998
School Name
City, State
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