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Mallory Pineda
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Attentive Medical Support Assistant who has extensive experience in reading and maintaining medical files. Adept at entering information into a company database maintaining the daily schedule and reminding customers of upcoming appointments. Specializes in pediatric and family medical practices.
Core Qualifications
- Very computer literate
- Some medical billing experience
- Exceptionally dedicated team player
- Willing to work any shift on any day
- Able to work in more than one office per week
- Strong ability to maintain positive rapport with patients
- Excellent communication and presentation skills
Experience
Medical Support Assistant
11/1/2009 – 7/1/2014
Company Name
City, State
- Responsible for accepting all correspondence that had to do with patient appointments such as blood work x-rays and other test results.
- Assisted in keeping the appointment schedules for three separate offices.
- Assisted in reminding customers of upcoming appoints by phone email or by sending out appointment cards.
Medical Support Assistant
7/1/2004 – 11/1/2009
Company Name
City, State
- Responsible for assisting patients with referrals and setting up appointments with specialists.
- Often worked with off-site medical billing company to ensure accuracy of all insurance billing information.
- Responsible for taking all incoming calls and setting up new appointments for patients.
Medical Support Assistant
7/1/1997 – 7/1/2004
Company Name
City, State
- Assisted in maintaining and updating appointment schedule.
- Assisted in receiving all test results and making sure that those results were filed with the proper patient information.
- Responsible for mailing out appointment reminder cards to new patients.
Education
Associate’s Degree – Administration
1997
University Name
City, State
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