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Tia Petersen
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Exceptionally focused and dedicated Medical Scheduler with an excellent customer service record and work ethic. Adept at managing multiple medical scheduling projects with accuracy and professionalism. Especially skilled at cultivating excellent interpersonal relationships with medical staff patients and family members.
Core Qualifications
- Exceptional breadth of medical record management experience
- Superior familiarity with medical terminologies
- Strong knowledge of a range of health insurance plans and standards
- Excellent skills in maintaining patient files and appointment schedules
- Outstanding customer service and interpersonal skills
- High ability to respond to patient inquiries and resolve patient issues
- Sound abilities with MS Office applications including Access and Word
Experience
Medical Scheduler
6/1/2010 – Present
Company Name
City, State
- Monitored and updated all patient scheduling in coordination with physicians.
- Met and greeted all patients professionally and courteously.
- Responded to and resolved all patient service requests.
- Coordinated appointment schedules with all relevant facility departments.
- Monitored all medical callbacks as needed.
- Scanned and stored all patient insurance documents and medical history records with accuracy and confidentiality.
Medical Scheduler
6/1/2006 – 5/1/2010
Company Name
City, State
- Assisted with clinician training in coordination with human resources staff.
- Maintained and updated all computerized client appointment schedules on a regular basis.
- Fostered and sustained strong professional relationships with staff clients and their families.
- Provided phone and clerical assistance to front office staff as required.
- Addressed all client questions and issues completely and efficiently.
Education
Bachelor’s Degree – Medical Technology
2006
University Name
City, State
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