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Mallory Pineda
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Conscientious and detail-oriented Medical Office Specialist with an excellent background in managing complex and high-volume clerical work. Mindful of all standards and practices pertaining to health safety and patient confidentiality. Superb team player as well as a strong independent worker.
Core Qualifications
- Extensive experience managing medical office front-desk operations
- Excellent proficiency in CPT and ICD-9 coding
- Strong familiarity with medical terminology and related computer applications
- Superior multitasking ability
- Sound skills in maintaining complete patient confidentiality
- High abilities in maintaining professional and positive relationships with patients and medical staff
- Outstanding skill in Microsoft Office applications including Word Excel and Access
Experience
Medical Office Specialist
6/1/2010 – Present
Company Name
City, State
- Maintained and updated patient appointment schedules with changes and cancellations as needed.
- Operated multiple phone lines and documented and conveyed messages as required.
- Provided record retrieval assistance to various medical departments.
- Evaluated and ensured completeness and accuracy of all patient records and related documentation.
- Performed regular monitoring of charges and payments and updated computer records accordingly.
- Reviewed appointment schedules and provided reminders to patients as needed.
Medical Office Specialist
6/1/2006 – 5/1/2010
Company Name
City, State
- Provided clerical assistance to interns and residents as required.
- Managed and distributed patient report forms and other documentation.
- Ensured office compliance with all health and safety standards.
- Provided support to emergency room staff as needed.
- Monitored hospital inventory and updated same on a daily basis.
Education
High School Diploma
2006
High School Name
City, State
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