Mall Guard Resume Examples

Highly seasoned and reliable Mall Security Guard with an outstanding customer service record. Adept at handling a variety of emergency or unusual situations effectively and professionally. Excellent observer of human interactions to detect potentially criminal or dangerous behavior.

• Extensive mall security experience
• Outstanding expertise in mall surveillance and human observation
• Superior facility with handcuffs and pepper spray
• Strong abilities in coordinating with law enforcement
• Excellent written and oral communication skills
• Sound customer service skills

• Conducted regular patrols to ensure safe shopping environment.
• Monitored and warned potential violators of mall policy.
• Performed equipment and machinery inspections on a regular basis.
• Reported on any fire alarm and security door mismanagement or malfunction.
• Ensured no unauthorized entry into restricted areas.
• Handled emergency situations smoothly and efficiently.
• Answered shopper queries and provided directions and assistance as needed.

• Patrolled mall premises on a regular basis.
• Maintained visible security presence to deter shoplifting and other criminal activity.
• Provided directions and other assistance to customers as required.
• Prepared and submitted incident reports for alarms bomb threats and medical emergencies.
• Identified any potential elevator and escalator hazards and notified management accordingly.