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Home: 000-000-0000 | Cell: 000-000-0000
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Experienced Lowe’s Customer Service Associate who is well-versed in the Lowe’s point of sale computer system. Adept at rapidly processing customer returns, assisting customers in finding the products they need, and working with department managers to get returned products either back to the manufacturers or back on the sales floor. Specializes in high-volume Lowe’s locations and working promotional events.
- Strong command of the Lowe’s computer software platform
- Excellent communication skills with customers and other associates
- Exceptional eye for detail
- Dedicated to assisting the customer in any way possible
- Willing to work promotional events and holidays
- Physically fit and able to work
- Responsible for greeting customers as they entered the store and presenting customers with any promotional circulars.
- Responsible for taking customer returns, giving refunds, and then determining which department each return went to.
- Assisted in setting up promotional displays and holiday products.
- Responsible for processing customer returns and getting customers the proper refund amount.
- Assisted in answering customer questions either over the phone or in person.
- Assisted in preparing the store for promotional events and holiday sales.
- Responsible for addressing customer return issues and issuing proper refunds.
- Assisted in staffing the customer service desk and answering customer questions.
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