Loss Mitigation Specialist Resume Examples

Highly seasoned and dependable Loss Mitigation Specialist with a superb record of customer service. Adept at negotiating workable options with delinquent or defaulting borrowers. Strong multitasker able to handle a high volume of multiple simultaneous projects.

• Vast experience in mortgage loans and loss mitigation management
• Superior grasp of the Fair Debt Collection Protection Act
• High expertise in loss mitigation workout options
• Strong skills in managing work in accordance with local and state real estate regulations
• Exceptional ability to perform foreclosure functions
• Excellent oral and written communication skills
• Profound expertise in MS Office applications
• Sound proficiency in mortgage insurance coverage

• Monitored and collected delinquent account data on a daily basis.
• Performed borrower financial evaluations to develop nonpayment strategies and options.
• Established and followed target goals for all accounts.
• Provided assistance to other loss mitigation specialists as needed.
• Ensured appropriate resolutions from problem area identification.
• Oversaw collection of mortgage payments and outstanding fees.
• Monitored and performed quality assurance on outbound and inbound collection calls.

• Evaluated delinquent files in a timely manner to determine borrower options.
• Obtained and assessed loan records title endorsements and loan modifications.
• Planned repayment options in consultation with borrowers and realtors.
• Conducted all borrower communications and provided information as requested.
• Prepared regular loss mitigation file status reports on a regular basis.