IT Field Technician Resume Examples

Knowledgeable IT Field Technician who knows how to get positive results with a minimal amount of equipment. Adept at troubleshooting issues solving networking problems and identifying software bugs and glitches. Specializes in contractors and service industries.

• Technically certified in several computer software and hardware platforms
• Strong knowledge of legacy software and hardware systems
• Excellent ability to communicate complicated topics to customers
• Very resourceful and able to solve problems quickly
• Reliable employee who has never missed a company deadline
• Strong ability to make meaningful business relationships with clients

• Assigned to personally care for four of the company’s largest customers.
• Assisted in developing training materials for client employees and client managers.
• Assisted in developing field maintenance procedures that are still in use today.

• Responsible for creating a weekly service log from service reports and submitting log to management.
• Often called on to go to important customer sites to complete emergency repair projects.
• Assisted in developing and administering training materials for client employees.

• Assisted in providing service to six of the largest clients the company had.
• Permanently assigned to a large customer site for two years to administer network upgrades.
• Often asked to train client employees on how to utilize their network properly.