Want to use this resume?
Shayna Booker
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Highly-qualified and professional Insurance Customer Service Representative available to fill a position with a reputable company
Core Qualifications
- Great understanding of insurance types policies procedures coverage prices etc.
- Exceptional customer service skills with customers as well as providers
- Proficient in MS Office and data input programs used to collect insurance information
- Thorough and meticulous in all paperwork and data entry
- Problem solving skills needed to assist customers with claims
- Excellent mathematical skills for easy calculations
- Proven loyalty with a company growth of knowledge and advancement of position
Experience
Head Insurance Customer Service Representative
2/1/2001 – Present
Company Name
City, State
- Oversee all Customer Service Representatives in daily aspects of the job
- Draft efficiency reports for each employee as well as the department as a whole
- Train new representatives in answering and placing calls meeting with customers filing claims accepting payments etc.
- Make bi-weekly schedules as well as daily checklists for representatives to follow
Insurance Customer Service Representative
8/1/1995 – 2/1/2001
Company Name
City, State
- Answered customer phone calls answering questions and offering services
- Met with potential customers to explain all insurance options
- Collected and updated customer information to ensure coverage was correct
- Assisted customers in filing claims as well as making and receiving payments
- Entered customer service notes into customer files after any contact for future reference
Education
AssociateÕs Degree
XXXX – XXXX
Business University of Miami
Coral Gables, FL
There are plenty of opportunities to land a Insurance Customer Service Representative job position, but it won’t just be handed to you. Crafting a Insurance Customer Service Representative resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition.
