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Steadfast Import Export Coordinator forming and nurturing productive relationships with retailers, distributors, and salespeople. Adept at preparing and confirming order approval, arranging shipments, and handling billing, pricing, and invoicing issues. Specialize in establishing ongoing communications with national and international clients.
● Comprehensive knowledge of procedures related to importing and exporting
● Strong knowledge of import and export industry terminology and documentation processes
● Proficient in AS400, Outlook, and MS Office applications
● Excellent coordination communications and alignment skills
● Ability to speak English, Spanish, and French
● Remarkable ability to prioritize
● Confirmed all shipping details before allowing packages to leave facility.
● Maintained an updated database of all shipments deliveries and returns.
● Coordinated overseas shipping with customs agents for clearance.
● Handled claims with insurance companies for issues with shipments.
● Resolved customer complaints in a timely manner.
● Arranged domestic and international shipments.
● Prepared inventory and sales reports.
● Maintained ongoing tracking information from shipment to delivery.
● Verified the accuracy of import and export inventories.
● Ensured that all shipments were correctly classified.
● Provided efficient delivery logistics.
● Prepared and tracked client shipments.
● Coordinated with clients and shippers to ensure continuity with shipping details.
● Maintained an effective data management system to track all shipments and deliveries.
● Addressed any issues with late or missing shipments or expected deliveries.
● Checked the accuracy of invoices from customers brokers.
● Prepared all required customs and air freight documentation.
● Registered packages with government agencies when required.
● Maintained ongoing communications with clients.
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