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City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
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Tasteful and experienced Hotel Steward utilizes exceptional customer service and hospitality skills to ensure all guests experience the best fine dining experience.Has excellent understanding of reservation scheduling and supervising dining room staff.Has a Bachelor’s Degree in Hospitality Management and more than eleven years of Hotel Steward experience in fine dining hotel establishments.
- Excellent interpersonal and social communication skills
- Strong customer-service focus and hospitality management
- Good knowledge of tableside preparations
- Solid experience with wines wine tasting and pouring
- Effective assignation of server duties and sections
- Strong ability to obtain guest satisfaction
- Able to lead dining staff
- Took reservations and entered them into the hotel’s system.
- Greeted guests entering into the fine dining establishment.
- Assigned dining service duties to servers and assigned sections.
- Prepared table-side presentations and poured wine for guests.
- Focused on quality customer-service delivery by all dining room staff.
- Greeted customers as they entered the upscale fine dining establishment within the hotel.
- Entered reservations into the hotel’s reservation system.
- Poured wine and completed table-side preparations of salads and lit cherries jubilee.
- Assigned servers to specific sections for each shift.
- Ensured every customer received quality service.
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