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Madelynn Wilkinson
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Hospital Switchboard Operator looking for an open position in which to display and utilize talents and experience acquired in this field.
Core Qualifications
- Organizational skills allowing a more efficient work environment
- Extensive experience operating a switchboard
- Able to provide professional service despite circumstances
- Great memory capacity for quicker service
- Exceptional communications skills both oral and written
- Capable of performing a variety of clerical duties
- Knowledge of computer programs such as MS Office
- Open availability for any shift
- Multitasking skills needed to provide customer service as quickly as possible
Experience
Hospital Switchboard Operator
9/1/2007 – Present
Company Name
City, State
- Operate hospital PA system for paging making announcements etc.
- Operate switchboard with high volume of calls in a professional and efficient manner
- Communicate by making announcements and calls during an emergency situation
- Assist callers who do not speak English or have hearing disabilities by connecting them to automated services or TDD
- Operate and direct emergency elevator use when necessary
- Direct visitors and patients who need assistance
Hospital Switchboard Operator
1/1/2005 – 9/1/2007
Company Name
City, State
- Directed callers to appropriate departments or offices
- Registered any new patients upon arrival
- Took and relayed messages keeping confidentiality in mind
- Performed office duties such as copying faxing emailing transcribing etc.
Education
High School Diploma
XXXX – XXXX
High School Name
City, State
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