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Mallory Pineda
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Diligent Health Insurance Agent who creates broad programs for clients and sells based on benefit and not cost. Adept at computer productivity software cold calling and staying up to date on all insurance changes. Specializes in corporate group sales strong customer service skills and customer training.
Core Qualifications
- Stays up to date on all insurance changes
- Believes each customer in a group policy requires individual support
- Strong training skills
- Extensive call center experience
- Some group supervisory experience
- Computer database proficiency
- Prefers personal contact over email
- Has a very high closing rate for insurance sales
Experience
Health Insurance Agent
11/1/2009 – 7/1/2014
Company Name
City, State
- Answered incoming calls from customers looking to buy insurance and customers with questions.
- Maintained personal contact with each and every policy holder of every group policy sold.
- Personally sent out premium reminders to customers that were in danger of falling behind in their payments.
Health Insurance Agent
8/1/2003 – 11/1/2009
Company Name
City, State
- Helped customers to implement new health insurance plans over the phone and in person.
- Lead a group of associates designated to create a more efficient way to send out premium reminders to clients.
- Regularly went to customer sites to train policy holders on how to utilize their health insurance properly.
Health Insurance Agent
7/1/2000 – 8/1/2003
Company Name
City, State
- Made outbound calls to introduce prospects to the company’s health insurance offerings.
- Helped take customer service calls when the customer service department was overwhelmed.
- Put together packages of introductory material for new clients.
Education
Bachelor of Science – Business
2000
University Name
City, State
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