Guest Service Agent Resume Examples
Let our Guest Service Agent resume examples lend you a helping hand during your job search! We have professional samples you can personalize to create your resume and land the job.
:
Average time to create a resume with LiveCareer!
1/6
Featured in:*
TABLE OF CONTENTS
Guest Service Agent resume summary examples
To make your resume pass the seven seconds recruiters spend eyeing a resume, write an impactful resume opener.
The resume summary consists of a two to three-sentence paragraph introducing yourself to potential employers by featuring your top skills and professional abilities.
Think of it like a business pitch. Your knowledge and experiences are the product you have to sell to the investor, in this case, the employer.
If you have plenty of work experience in your desired field, choose the professional summary approach.
If this is your first time applying for a Guest Service Agent position, use the objective statement, which allows you to share your skills as they relate to your career goals.
You can compare these two approaches in the examples below to determine which is better for your situation.
Good example:
“ Highly motivated Guest Service Agent with 5+ years of experience providing excellent customer service in the hospitality industry. Proven track record of providing outstanding service, resolving customer complaints, and exceeding customer expectations. Skilled in problem-solving, multitasking, and working in a fast-paced environment.”
Why this example passes:
- Feature candidate’s success statistic to grab attention. Numbers add detail about how big the results you deliver are, e.g., test scores, passing rate and more.
- Shows career length, 11 years.
- Mentions employer-desired skills: student motivation and interactive lessons.
Bad example:
“ I am a customer service professional with experience in the hospitality industry. I am passionate about providing excellent customer service and I am a team player. I have great communication skills and I am always willing to learn new things.”
Why this example fails:
- Doesn’t include any numbers that quantify guest service agent’s performance
- Uses vague descriptions and skills.
- Doesn’t include years of teaching experience.
The fastest way to write your professional summary
Impress employers by featuring must-have skills for a Guest Service Agent and achievements that make you an irresistible employee. Find the best content suggestions for your professional summary in our Resume Builder that will wow recruiters.
- 1
Enter the details about the job title you held. The builder comes preloaded with auto-suggested phrasing written by resume experts.
- 2
Then, just pick from these suggested phrases that best frame your experience and customize them to your liking!
- 3
All you have to do is choose the summary phrases that best frame your experience. It’s like having a professional do it for you!
Our Builder is the quickest and easiest tool for writing a stellar Guest Service Agent resume. However, you can also dive deeper with our professional resume-writing services. Take advantage of all the tools LiveCareer offers and start landing interviews!
The reviews are in!
See what they're saying about us on Trustpilot.
Guest Service Agent resume work experience examples
The most crucial part of a Guest Service Agent resume is the work experience section. You’ll need to share a list of your previous roles, unique skills and the specific tasks you accomplished in each one if you want to write a good resume. The following examples will show you what to do and what to avoid when writing your resume’s work experience.
Good example:
Johnson Consulting I Rolling Meadows, IL I 8/2018-current
- Exceeded customer service expectations by consistently delivering friendly and efficient service to all guests
- Answered customer inquiries and resolved customer complaints in a timely and professional manner
- Developed and maintained positive relationships with guests by providing exceptional service
- Processed customer transactions and balanced cash drawer accurately and efficiently.
Why this example passes:
- Numbers and statistics add detail and quantify the results this guest service agent delivers: 4% improvement and a class size of 20-25.
- Good use of strong words and active language.
- References specialized value cahier provides with “individualized lesson plans.”
Bad example:
Malone Group I Redmond, WA I 4/2022-present
- Answered phone calls and emails from customers
- Greeted customers and provided them with information
- Processed customer orders
- Helped customers with their queries and concerns.
Why this example fails:
- Lacks numbers or statistics.
- Describes general tasks, not teaching achievements or career highlights.
- Uses active verbs, but doesn’t focus on results.
Guest Service Agent resume skills examples
Here are 18 sample skills for guest service agent:
- Cash transactions
- Cash Management
- Account Management
- Payment Collection
- Client Relationship Management
- Staff Development
- Conflict Management
- Issue Resolution
- Listening Skills
- Guest Services
- Effective Planning
- POS Terminal Operation
- Guest Relations
- Ticket Sales
- Administrative Skills
- Guest complaint resolution
- Customer rapport
- Cleaning and sanitizing
You should sprinkle skills and abilities throughout your resume. Include them in your professional summary, work experience blurbs and a dedicated skills section.
Examples of additional resume sections
Your Guest Service Agent resume must include the following: contact information, resume summary, work experience, skills and education. These are the five main resume sections; however, you can customize your resume with additional sections.
Here are some examples of optional guest service agent resume sections that you could add to provide greater detail:
- Languages
- References
- Additional skills
- Certifications
- Software
- Accomplishments
- Photo
- Professional skills
Extra sections help you accurately showcase all the qualifications that make you an excellent Guest Service Agent. Nevertheless, stuffing your resume with irrelevant details will diminish the impact of your relevant experiences.
Examples of resume formats
The way you organize your Guest Service Agent resume is called a resume format. There are three main resume formats: chronological, functional and combination. Here are examples of each:
The main difference among them is whether or not they give more visual weight to your work history or to your skills section. The format you should select for your resume is based on your years of work experience as a guest service agent.
How to choose a resume format
0-3
Years of experience
Functional formats
- Focus on skills.
- Best for first-time guest service agent who lack work experience.
- Good for people re-entering workforce.
- May omit dates in the work history section.
Organization:
- Skills listed above work experience.
3-10
Years of experience
Combination formats
- Balance skills and work history.
- Ideal for mid-career guest service agent.
- Suitable for career changers and people seeking promotion.
Organization:
- Skills next to or above work experience.
10+
Years of experience
Chronological formats
- Put the most focus on work history.
- Best for guest service agent with a long, steady career.
- Most popular format.
- Preferred by recruiters.
Organization:
- Work experience listed above skills.
Once you know the best format for you, it’s easy to pick a guest service agent resume template. Templates are preformatted layouts created by design professionals to ensure your resume looks amazing!
Don’t forget your guest service agent cover letter
A cover letter works hand-in-hand with your resume to make a stronger case for why you deserve the job.
You can use a cover letter to share even more professional accomplishments as a Guest Service Agent and stand out as the ideal candidate for the restaurant team member position.
A cover letter is a companion to your resume where you can provide more context to those resume achievements.
Additionally, a great way to connect with employers is by using the cover letter to tell your unique story about where you are in your career and where you envision going.
If it seems like a lot of writing, worry not because our Cover Letter Builder will help you create a personalized cover letter in minutes!
Get inspired with expertly written content with our cover letter examples, and find the ideal design in our cover letter templates library.
To get all the details on writing an impressive cover letter, check out our cover letter writing guide for 2023.
Similar resume examples
Want to see more resume examples for jobs related to guest service agent?
Follow 
Read more stories by LiveCareer Staff Writer
Featured in:*
*The names and logos of the companies referred to in this page are all trademarks of their respective holders. Unless specifically stated otherwise, such references are not intended to imply any affiliation or association with LiveCareer.