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Home: 000-000-0000 | Cell: 000-000-0000
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Dedicated Fitness Club Manager who enjoys working with clients on a daily basis assessing fitness needs and ably dealing with employee matters. Adept at effective employee communications and efficient multitasking. Focused on ensuring a pleasant gym experience for members and guests.
● Strong experience managing hospitality activities and procedures
● Extensive understanding of the fitness industry
● Adept at resolving employee issues in a professional manner
● Proficient in the use of MS Office applications including MS Word and Excel
● Strong managerial and organizational skills
● Ability to work flexible schedules when required
● Ensured that club was kept clean.
● Reviewed health code standards with employees.
● Established strategies to increase memberships.
● Reviewed club operations and made efficiency recommendations.
● Handled employee payroll issues and ensured timely direct deposits.
● Addressed employee issues as necessary.
● Interviewed new hires and implemented training strategies.
● Prepared monthly employee performance reports.
● Organized tours for potential club members.
● Ensured 24/7 staffing and prepared weekly staff schedules accordingly.
● Developed incentive-driven employee programs.
● Scheduled tours and set membership quotas.
● Reviewed billing and payment processes and made efficiency improvements.
● Handled member inquiries.
● Ensured compliance with American College of Sports Medicine standards.
● Promoted member services.
● Monitored fitness club website and social media platforms to evaluate feedback.
● Assisted new members and provided facility tours to fitness club guests.
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