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Organized Financial Aid Counselor who effectively identifies and resolves complex financial issues.Thrives in fast-paced and ever-changing business environments. Extensive experience working with and technical knowledge of student financial aid programs. Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Well-versed in working in a student information systems Jenzabar and PowerFAIDS. Maintains positive attitude and works hard to build team relationships. Ability to work flexible hours including evenings and Saturdays during peak periods.
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- Develop negotiate and finalize student financial plans consistent with financial planning policies and procedures and with Federal/State regulations for awarding aid
- Work closely with new continuing and re-entry students and their families to ensure the plan and re-plan continue to best meet the families’ needs
- Counsel students on all acceptances and other matters related directly to the student financial plan
- Advised and counseled full and part-time undergraduate and graduate students/families on the availability of financial aid the delivery process for receiving it and the reconciliation processes required to insure that financial aid funds are transferred to student account
- Served on committees and work groups; attended professional training and workshops on an ongoing basis
- Assisted with achieving the strategic initiatives and goals for enrollment management/financial aid
- Reviewed student applications performed verification procedures evaluated appeals and interceded for students with participating departments
- Provided timely and accurate financial aid information to student questions and requests
- Answered questions and resolved problems for students regarding financial aid and student accounts
- Guided students regarding financial aid eligibility financial aid application procedures and college costs
- Counseled students and parents in the financial aid application process and college costs
- Participated in admission open houses and financial aid information sessions on and off campus
The National Association of Student Financial Aid Administrators (NASFAA)
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