Breanna Wallace

City, State, Zip Code

Home: 000-000-0000 | Cell: 000-000-0000

email@email.com

Professional Summary

Field Service Representative available to enhance and boost a company’s reputation through efficient and thorough customer service.Focused on raising awareness of spreading appreciation for company products or services.

Core Qualifications
  • Excellent customer services skills to uphold the company reputation
  • Exceptional leadership abilities to lead a group of employees toward a common goal
  • Great communications skills both oral and written needed to write and make presentations
  • Technical skills needed to repair malfunctioning products or services
  • Available to travel locally or far distances
  • Professional manner upheld in all customer and coworker relations
  • Organized and efficient in all aspects of work
Experience
Field Service Representative
1/1/2008 – Present
Company Name
City, State
  • Travel to local stores to assist with resolving product problems and customer complaints
  • Train client employees in the proper use and function of all available products and services
  • Draft training manuals for all levels of employees and deliver to store managers
  • Visit stores to solve technical difficulties with which they need assistance
  • Attend national conferences regarding products and services or the field service career in general
Field Service Representative
11/1/2003 – 1/1/2008
Wallston Inc.
Hanover, WI
  • Answered and returned phone calls from customers regarding complaints suggestions or inquiries
  • Research preventative measures that could be taken to avoid future issues
  • Prepared reports containing information about each store visit made and presented to executives and managers
Education
BachelorÕs Degree
XXXX – XXXX
Business Management University Name
Superior, WI

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