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Home: 000-000-0000 | Cell: 000-000-0000
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Hard-working Shift Leader offers good leadership qualities along with loyalty to management and Dunkin Donuts company goals.Believes strongly in delivering quality donuts coffee and pastries to customers to brighten their days while following policies.Has four years of experience bringing quality pastries to Dunkin Donuts customers in the New Cityland City, State area.
- Terrific outgoing personality
- Believes in service with a smile
- Truly understands the customer always comes first
- Excellent with following and supervising performance of duty lists
- Reports all problems immediately to management
- Believes in the Dunkin Donuts mission statement
- Performed double-counts of drawers with cashiers for oncoming shifts.
- Assigned tasks according to management’s list of daily duties.
- Ensured cooking staff wore gloves and hairnets in accordance with OSHA standards.
- Made certain frying oil was changed according to schedule.
- Checked dough and batch quality.
- Tracked timeliness of staff arrivals and departures.
- Reported all issues to management.
- Made banking deposits as needed.
- Supervised both front line and back-of -the-house staff in performance of their duties.
- Ensured all staff followed food safety guidelines.
- Made certain staff disposed of donuts that were past the rotation schedule.
- Checked coffee freshness.
- Double-checked drawer counts for accuracy.
- Resolved any customer complaints.
- Reported problems to managers.
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