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Shayna Booker
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Experienced DirecTV Installer motivated to help customers with installations and troubleshooting in their homes.Has great communication and interpersonal skills which are important when working in customer homes and businesses.Has eight years of experience as a DirecTV Installer and an extensive knowledge of all areas of the business.
Core Qualifications
- Extensive knowledge of DirecTV satellites and service
- Possesses tools necessary for installations on roofs and equipment within homes and businesses
- Excellent trouble-shooting skills for customers having service difficulty
- Great interpersonal communication skills
- Able to climb up ladders while carrying equipment
- Technically minded with a good attention to detail
Experience
DirecTV Installer
6/1/2006 – 7/1/2014
Company Name
City, State
- Responded to service calls in homes and businesses using a company van.
- Set up and installation of new DirecTV service including installation of satellite dishes on rooftops using ladders and tools to appropriately mount the satellite dishes.
- Programmed dishes and indoor equipment and turned the systems on.
- Tested newly installed systems and activated them while on site to ensure the installation was successful.
- Answered questions about the service.
- Showed new customers how to use their equipment and how to program it.
- Performed troubleshooting for customers having difficulty with existing DirecTV systems.
- Tested satellite dishes and indoor equipment using meters and tools.
- Reprogrammed if needed.
- Replaced dishes and equipment that failed.
- Kept appointments in a timely manner through efficient time management.
- Maintained a careful list of inventory for tracking.
Education
High School Diploma
2005
High School Name
City, State
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