Day Spa Manager Resume Examples

Attentive Day Spa Manager with proven expertise in staff management while ensuring customer satisfaction. Adept at applying problem solving skills especially in high-pressure settings while remaining professional at all times. Focused on optimizing productivity and profitability.

● Adept at communicating effectively with staff members to encourage productivity
● Proficient in the use of MS Office applications to track inventory
● Skilled with managing payroll and ensuring timely employee payments
● Ability to negotiate with suppliers
● Solid knowledge of industry health and safety standards
● Ability to work various shifts including weekends and evenings
● Good problem solving and people skills

● Hired trained and dismissed employees as necessary.
● Maintained spa and health club area of fitness center.
● Built an engaging rapport with customers.
● Communicated with various venders to select health care products to stock.
● Handled staff payroll issues.
● Responded to customer service issues.

● Established ongoing relationships with vendors and interviewed potential new vendors.
● Implemented customer service procedures and ensured that guidelines were followed.
● Researched new spa products and made purchasing recommendations.
● Remained up-to-date on current spa trends.

● Maintained spa inventory and reordered supplies as necessary.
● Ensured that all industry standard cleanliness procedures were followed.
● Used MS Office applications to maintain employee stock and customer databases.
● Dealt with staff scheduling and payroll issues.
● Established updated hiring and training practices.
● Maintained steady communications with vendors.