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Detail-oriented Cruise Agent who routinely meets client expectations in a fast-paced setting. Experienced with all aspects of cruise booking planning and selling. Focused on customer service duties including updating databases finding affordable travel deals and addressing client concerns in a timely manner.
● Extensive experience selling travel services to clients
● Knowledge of several popular travel destinations
● Adept at finding travel deals even with little advance notice
● Proficient in MS Word Access and other database applications
● Excellent negotiation skills when it comes to securing deals
● Good organizational and communications skills
● Handled all travel arrangements for clients.
● Routinely found money-saving deals and cruise packages.
● Dealt with last-minute changes and other scheduling issues.
● Answered inbound calls and responded to client emails.
● Found cruise deals and negotiated travel deals with cruise lines.
● Trained new cruise agents and supervised a small staff.
● Provided a variety of travel options to clients.
● Facilitated the resolution of customer service issues.
● Assisted clients with all aspects of trip planning.
● Made arrangements for cruise deals including discounts for groups.
● Handled several travel accounts for local businesses.
● Assisted with the planning of trip itineraries.
● Secured passport photos and traveler’s checks for clients.
There are plenty of opportunities to land a Cruise Agent job position, but it won’t just be handed to you. Crafting a Cruise Agent resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition.
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