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Maeve Guerra
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Experienced CRM consultant looking for new opportunities counseling organization in the best ways to store customer information. Ready to use vast knowledge in developing implementing and managing customer databases via the latest operating systems and applications.
Core Qualifications
- Significant background and training in CRM techniques and principles
- Ability to build talented teams that have a history of implementing and resolving CRM matters
- Adept at returning quality results within assigned modules and time frames
- Solid ability for identifying and meeting customer expectations and organization needs
- Sound ability to take complex database material and simplify it for end users
- Skilled at Java C++ Perl Company Name etc.
Experience
CRM Consultant
12/1/2008 – Present
Company Name
City, State
- Designed CRM technologies for marketing of organization products allowing effective communication with customers
- Counseled CRM team in the use of CRM systems
- Maintained relationships with clients customers and management coordinating the efficiency of their interactions
- Identified deviations in CRM plans and corrected them accordingly
- Generated weekly program evaluations and conducted weekly overviews
CRM Consultant
4/1/2005 – 12/1/2011
Company Name
City, State
- Used database to gauge customer targets and counseled organization on best ways to generate conversions
- Informed existing customers of product launches updated features and new schemes
- Managed CRM systems throughout project lifecycle ensuring standards were maintained
- Trained team members in management of data
Education
Bachelor’s Degree – Customer Relations
2001 Ð 2004
University Name
City, State
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