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Nolan Santana
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Reliable and hardworking Concierge Security Guard with a strong customer service record. Able to function effectively with little to no supervision. Excellent background in office management and security procedures.
Core Qualifications
- Exceptional familiarity with basic computer software programs and office machinery
- Strong resource research and retrieval abilities
- Excellent skills in screening visitors and vendors
- High ability to move and lift objects weighing up to 50 pounds
- Sound skills in handling visitor telephone and in-person queries
- Superior skills in handling most crisis and emergency situations
Experience
Concierge Security Guard
6/1/2010 – Present
Company Name
City, State
- Provided directions and other assistance to staff members and visitors as required.
- Maintained and monitored all reservation books and work orders.
- Conducted hotel procedure checks on a daily basis.
- Coordinated with fire and law enforcement personnel as needed.
Concierge Security Guard
6/1/2006 – 5/1/2010
Company Name
City, State
- Monitored parking lot surveillance and submitted lot lighting maintenance and repair order paperwork as needed.
- Conducted external foot patrols on a regular basis.
- Monitored kitchen and hallway doors after business hours to prevent unauthorized entries.
- Managed front desk and provided assistance to guests as needed.
Education
High School Diploma
2005
High School Name
City, State
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