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Yaretzi Townsend
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Dedicated Collision Estimator who has extensive experience doing field estimates for insurance companies. Adept at analyzing auto damage and creating an accurate estimate completing complex insurance paperwork and explaining the claims process to clients. Specializes in personal and commercial auto insurance lines.
Core Qualifications
- Excellent analytical skills
- Certified auto mechanic and auto inspection technician
- Willing to travel and work as much as necessary
- Exceptional communication and presentation abilities
- Excellent computer spreadsheet skills
- Dedicated to delivering the best possible customer service
Experience
Collision Estimator
11/1/2010 – 7/1/2014
Company Name
City, State
- Responsible for responding to field insurance estimate needs for three regions in the valley area.
- Responsible for maintaining strong working relationships with the collision shops that had signed agreements with the insurance company.
- Assisted both the customer and claims department in completing collision estimate paperwork.
Collision Estimator
8/1/2007 – 11/1/2010
Company Name
City, State
- Responsible for responding to collision claims and doing field estimates for clients.
- Responsible for coordinating all collision estimate paperwork with the collision shop the customer had chosen.
- Responsible for maintaining an estimate schedule that covered two counties.
Collision Estimator
6/1/1998 – 8/1/2007
Company Name
City, State
- Responsible for setting collision estimate appointments with clients and completing estimates in a timely manner.
- Assisted in maintaining the regional active claims spreadsheet for the home office.
- Responsible for making sure that clients understood their options and understood their collision estimate.
Education
Associate’s Degree – Auto Repair Technology
1998
University Name
City, State
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