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Tia Petersen
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Dedicated Collections Officer who understands the collections laws and has developed successful methods. Adept at personal credit collection business to business collections and completing complex spreadsheets for clients and management. Specializes in personal and business credit collections.
Core Qualifications
- Extremely dedicated collections professional
- Able to balance customer needs with company needs
- Very strong computer spreadsheet and other productivity software skills
- Good team player or able to work alone
- Willing to work as many days and hours as necessary
- Exceptional communication skills
Experience
Collections Officer
9/1/2009 – 7/1/2014
Company Name
City, State
- Responsible for calling out to clients on a calling list and getting results.
- Assisted in updating a daily call spreadsheet that was submitted to management.
- Often called on to be part of a special team of officers who dealt with larger corporate clients.
Collections Officer
12/1/2004 – 9/1/2009
Company Name
City, State
- Responsible for taking on new personal credit clients and initiating contact.
- Assisted in maintaining corporate client files and adding updates as required.
- Responsible for creating special teams of officers that would take on projects with tight deadlines.
Collections Officer
6/1/1997 – 12/1/2004
Company Name
City, State
- Assisted in opening new client files and adding updates as needed.
- Part of a team that helped to rewrite the company phone scripts.
- Assisted in updating all business collections files on a weekly basis and submitting any change reports to management.
Education
High School Diploma
1997
High School Name
City, State
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