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Impactful Clubhouse Manager adept at managing clubhouse resources including staff supplies and maintenance requirements. Committed to ensuring guest and member satisfaction through efficient clubhouse operations and staff management. Specialize in coordinating clubhouse activities.
● Substantial experience managing all clubhouse activities
● Sound knowledge of customer service procedures and tactics
● Profound ability to recruit hire and train clubhouse staff
● Ability to work flexible schedules including overtime
● Strong organizational and communications skills
● Excellent conflict resolution abilities
● Handled arrangements for all club activities including special member events.
● Supervised country club activities and ensured sufficient staffing.
● Provided assistance to country club members as necessary.
● Arranged for laundering of all employee uniforms.
● Inventoried supplies and equipment.
● Provided timely feedback to clubhouse staff to ensure optimal performance.
● Recruited and hired clubhouse staff and handled payroll issues.
● Hired contractors and maintenance staff and inspected completed work.
● Prepared quarterly operations budgets.
● Hired additional temporary staff for larger country club functions.
● Performed periodic feasibility studies to improve efficiency.
● Responded to member issues in a professional timely manner.
● Ensured compliance with health and safety standards.
● Supervised all club events and publicized events online.
● Scheduled daily staff activities.
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