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Felicity Weeks
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Customer-focused Client Service Specialist understands the importance of customer service in the banking industry.Excellent performance of all transactions and good communication of products and information.Has four years of Client Service Specialist experience.
Core Qualifications
- Strong mathematics and cash accounting skills
- Courteous and professional
- Excellent interpersonal skills
- Good oral and written communication abilities
- Able to handle all customer transactions including deposits transfers loan payments and other duties as assigned
- Terrific customer service skills
- Strong reading comprehension and good computer skills for data and account entry
Experience
Client Service Specialist
7/1/2012 – 8/1/2014
Company Name
City, State
- Conducted professional client services including accurate transaction processing greeting customers using their name during transaction process and thanking them for their business.
- Reported any problems to supervisor.
- Provided information to customers regarding new bank products.
- Processed deposits loan payments withdrawals and check cashing.
- Followed all corporate audit and regulatory guidelines.
Client Service Specialist
5/1/2010 – 6/1/2012
Company Name
City, State
- Greeted customers as they entered the bank drivethru or lobby.
- Used customer names when conducting transaction and completed all transactions with a smile.
- Utilized terrific interpersonal skills with all customers and co-workers.
- Processed transactions quickly and accurately.
- Reported any issues or discrepancies to supervisor immediately.
- Followed all Sunwest rules and guidelines.
Education
High School Diploma
2002
High School Name
City, State
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