Client Service Representative Resume Examples
Land your desired job with help from our Client Service Representative resume examples! We’ve got high-quality samples, plus tips for organizing and writing each resume section.
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Client Service Representative resume summary examples
Most hiring managers only do a seven-second scan of your resume. If they don’t see what they’re looking for in your professional summary, they’re probably skipping to the next person.
A professional summary is a two-to-three-sentence paragraph that sells your top achievements as a Client Service Representative and best qualifications for the job at hand.
Recent grads, career-changers and those without much work experience would be better served by writing an objective statement which mentions your goals for a position and the skills that you do have.
Below, we’ll share examples of Client Service Representative professional summaries for different job candidates.
Good example:
“I am a Client Service Representative with over 8 years of experience providing exceptional customer service and building strong relationships with clients. I have a proven track record of resolving customer issues quickly and efficiently, and I am highly adept at using various customer service software and systems. My excellent communication and problem-solving skills have enabled me to successfully resolve customer inquiries and complaints, leading to improved customer satisfaction and loyalty.”
Why this example passes:
- Feature candidate’s success statistic to grab attention. Numbers add detail about how big the results you deliver are, e.g., test scores, passing rate and more.
- Shows career length, 11 years.
- Mentions employer-desired skills: student motivation and interactive lessons.
Bad example:
“ I am a Client Service Representative with extensive experience in customer service. I am a great communicator and problem solver. I am committed to providing excellent customer service.”
Why this example fails:
- Doesn’t include any numbers that quantify client service representative’s performance
- Uses vague descriptions and skills.
- Doesn’t include years of teaching experience.
The fastest way to write your professional summary
The last thing you want is to miss out on a job because you didn’t apply in time. That’s why you should check out our Resume Builder.
It’s automated and offers pre-written content to help you write an excellent professional summary. You can complete your entire resume in 15 minutes!
- 1
Enter the details about the job title you held. The builder comes preloaded with auto-suggested phrasing written by resume experts.
- 2
Then, just pick from these suggested phrases that best frame your experience and customize them to your liking!
- 3
All you have to do is choose the summary phrases that best frame your experience. It’s like having a professional do it for you!
Our Builder is the quickest and easiest tool for writing a stellar Client Service Representative resume. However, you can also dive deeper with our professional resume-writing services. Take advantage of all the tools LiveCareer offers and start landing interviews!
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Client Service Representative resume work experience examples
As an Client Service Representative, your work experience section is crucial to convince employers you’re the best candidate. Picking job-relevant skills and achievements is vital to write a good resume since they must directly respond to the employer’s needs. The following work experience examples will help you identify the do’s and don’ts of writing this essential resume section.
Good example:
Johnson Consulting I Rolling Meadows, IL I 8/2018-current
- Provided exceptional customer service to over 100 clients daily
- Answered customer inquiries in a timely and professional manner
- Resolved customer complaints and escalated issues to management when necessary
- Collaborated with other departments to ensure customer satisfaction.
Why this example passes:
- Numbers and statistics add detail and quantify the results this client service representative delivers: 4% improvement and a class size of 20-25.
- Good use of strong words and active language.
- References specialized value cahier provides with “individualized lesson plans.”
Bad example:
Malone Group I Redmond, WA I 4/2022-present
- Answered customer inquiries
- Responded to customer emails
- Assisted customers with product selection
- Handled customer complaints and concerns.
Why this example fails:
- Lacks numbers or statistics.
- Describes general tasks, not teaching achievements or career highlights.
- Uses active verbs, but doesn’t focus on results.
Client Service Representative resume skills examples
Here are 18 sample skills for client service representative:
- Provider Relations
- Account Management
- Client Relations
- Database Management
- Payment Processing
- Database Maintenance
- Order Processing
- Customer Support
- Sales Strategies
- System Documentation
- Service Recommendations
- Outbound Calling
- Client Support
- File Management
- Sales Documentation
- Membership renewals
- Payment reminders
- CRM system updates
You should sprinkle skills and abilities throughout your resume. Include them in your professional summary, work experience blurbs and a dedicated skills section.
Examples of additional resume sections
Your Client Service Representative resume must include five main sections: contact information, professional summary, work experience, skills and education. However, you can continue customizing your resume with additional sections for any other qualifications you possess.
Here are some examples of optional client service representative resume sections that you could add to provide greater detail:
- References
- Languages
- Additional skills
- Certifications
- Photo
- Overview
- Professional skills
- Soft skills
Only include extra sections if they provide real value to your resume. Your resume should be brief and concise rather than long and redundant.
Examples of resume formats
The way you organize your Client Service Representative resume is called a resume format. There are three main resume formats: chronological, functional and combination. Here are examples of each:
The main difference among them is whether or not they give more visual weight to your work history or to your skills section. The format you should select for your resume is based on your years of work experience as a client service representative.
How to choose a resume format
0-3
Years of experience
Functional formats
- Focus on skills.
- Best for first-time client service representative who lack work experience.
- Good for people re-entering workforce.
- May omit dates in the work history section.
Organization:
- Skills listed above work experience.
3-10
Years of experience
Combination formats
- Balance skills and work history.
- Ideal for mid-career client service representative.
- Suitable for career changers and people seeking promotion.
Organization:
- Skills next to or above work experience.
10+
Years of experience
Chronological formats
- Put the most focus on work history.
- Best for client service representative with a long, steady career.
- Most popular format.
- Preferred by recruiters.
Organization:
- Work experience listed above skills.
Once you know the best format for you, it’s easy to pick a client service representative resume template. Templates are preformatted layouts created by design professionals to ensure your resume looks amazing!
Don’t forget your client service representative cover letter
A cover letter works hand-in-hand with your resume to make a stronger case for why you deserve the job.
We always recommend submitting a cover letter with your resume because it’s a great way to increase your chances of getting hired.
Cover letters are a supplemental document to your resume that allows you to do many things, such as provide more context on your work experience or the achievements listed on your resume. You can share your career story and how you envision progressing. And you can even add more accomplishments you couldn’t fit on your resume!
Writing a full-page cover letter also shows your critical thinking, attention to detail and communication skills. Sure, it’s extra work, but it pays off, primarily if you use our Cover Letter Builder.
Our Builder will create a completely personalized cover letter from the information on your resume or write it from scratch considering your job title and years of experience. You’ll be done in 15 minutes or less!
If you want more examples of what to include in your cover letter, you can browse all cover letter examples available.
Don’t forget to tie it all together in a stylish yet professional design, which you can find in our cover letter templates library.
Finally, check out our blog article on How to Write a Cover Letter for a deep dive into cover letters.
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