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Energetic and enthusiastic Claims Assistant motivated to succeed in a fast-paced and deadline-driven professional environment. Eight years of maintaining system integrity supporting department projects and providing administrative support to a manager or department. Driven professional trained in all aspects of insurance billing claims and collections.
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- Draft format produce edit and proofread a variety of documents as guided by general company practice
- Analyze problems and determine effective resolutions or develop recommendations for action by supervisor
- Support departmental projects following up on pending details and coordinating work with other team members
- Coordinate complex activities between departments and outside parties to ensure requests are carried out and activities completed
- Enter data into computer systems create or generate reports and ensure data integrity
- Contact company personnel at all organizational levels to gather information and prepare reports
- Provide a variety of fiscal services such as budget monitoring purchase ordering payment posting and verifying and routing invoices for payment
- Set up new claims within 1 day preparing required letters and data integrity in claims system
- Managed payment of all indemnity payments and responsibility for ongoing payment as needed along with creating required DWC notices
- Completed all clerical tasks assigned such as file and serve documents to attorneys doctors employees and employers bill objection letters litigation referrals scheduling doctor appointments and requesting records
- Fostered a teamwork attitude in the department to include maintaining good relationships with examiners and supervisor
- Claims Assistant Specialization
National Society of Professional Insurance Investigators – Member
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