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City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Experienced and professional CCNA knowledgeable in OSPF router and EIGRP configuration to help a company maintain its mission vision and reputation.
- Fully certified and trained in security routing and switching video voice and wireless configuration implementation and support
- Knowledge of C C++ VB PL/SQL Oracle 8i SQL etc.
- High level of quality customer service in technical support and IT network troubleshooting
- Solid background in the utilization of software engineering fundamentals
- Worked with supervisors to install configure and administer IT architecture
- Configured installed and administered switches routers QoS VOIP telephony security apps network protocols and firewalls
- Designed and implemented IT LAN/WAN elements
- Monitored and maintained performance of network
- Provided technical support for all Tier1 levels
- Assisted end users with network concerns
- Performed diagnostics and advanced system troubleshooting
- Attended management meetings geared toward minimizing IT issues and to develop projects
- Generated real-time documentation detailing network performances
- Researched data for new projects looking for compatibility and issues with data quality
- Responsible for using OOPS with C++ to maintain knowledge base
- Completed capacity reports for board presentations conducted by QA staff
- Used Oracle to construct basic protocol evaluations
- Managed maintenance of network connections
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