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City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Detail-oriented Car Rental Agent with a history of excellent customer service reviews. Adept in interacting with customers, maintaining ongoing customer relationships, and efficient processing of customer rental contracts. Specializes in strong relationships, a comprehensive explanation of the rental agreement with each client, and understanding of the company computer system.
- Excellence in customer service multiple award winner
- Trained in several rental computer program platforms
- Loss prevention
- Office management
- Contract management
- Comprehensive understanding of company policies
- Experience successfully handling disgruntled customers
- Worked closely with customers to make sure they understood their responsibilities.
- Responsible for inspecting vehicles when they left with clients and when the vehicles were returned.
- Part of a team that handled the company’s growing corporate rental business.
- Responsible for answering incoming calls and arranging rentals for new clients.
- Acted as liaison between front showroom and the maintenance team that cared for the vehicles.
- Handled customer disputes and tried to maintain customer confidence in the company.
- Assisted manager in determining which cars would be sold on the company’s used car lot.
- Maintained strong and positive relationships with existing corporate and private customers.
- Explained company promotions to incoming callers and helped to arrange rental schedules.
There are plenty of opportunities to land a Car Rental Agent job position, but it won’t just be handed to you. Crafting a Car Rental Agent resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition.
