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Conscientious Branch Operations Manager who courteously provides a variety of banking services to customers and oversees all major banking operations. Adept at applying effective management skills. Specialize in working in a fast-paced environment to meet customer needs and ensure efficient banking operations.
● Admirable experience effectively managing a wide range of banking activities
● Familiar with all standard banking software including MS Office applications
● Profound knowledge of banking procedures and investment products
● Sound understanding of loan and credit procedures
● Knowledgeable in all aspects of federal banking regulations
● Ability to manage and nurture client relationships
● Solid oral and written communications skills
● Effectively managed human resources issues including payroll and hiring.
● Managed all banking operations and dealt with customer service issues.
● Coordinated with other branch managers on some projects.
● Performed internal audits to ensure efficient banking operations.
● Ensured compliance with all applicable banking regulations.
● Developed productive relationships within the local business community.
● Approved loans and line of credit requests.
● Evaluated new customer accounts.
● Prepared weekly and quarterly operations reports.
● Performed period risk assessments and prepared related documentation.
● Ensured compliance with regulatory guidelines.
● Dealt with any client and employee issues.
● Reviewed and processed loan requests in a timely manner.
● Monitored work and prepared staff schedules.
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