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Jamya Patrick
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Proficient and analytical Billing Representative seeking to become as asset to a company and its customers through efficient billing processes.Expert at being helpful yet firm in all customer relations.
Core Qualifications
- Exceptional mathematics and accounting skills for quick and easy calculations
- Organized and thorough in all paperwork and data entry
- Efficient in time management and multitasking
- In-depth knowledge and understanding of auto-pay systems
- Excellent customer service skills both on the phone and in person
- Professional yet personable demeanor upheld at all times
Experience
Billing Representative
9/1/2009 – Present
Company Name
City, State
- Speak with customers to explain billing policies and procedures
- Assist customers in setting up auto-pay as well as paperless billing and statements
- Process late fees on unpaid accounts
- Process monthly bills and send to customers for payment
- Receive and process payments from customers while updating their account
Billing Representative
4/1/2003 – 9/1/2009
Company Name
City, State
- Input customer data and payments into billing system
- Sent or emailed statements and notices of payments due
- Answered customer inquiries regarding billing
- Encouraged all customers to go paperless to save time and resources
- Prepared annual reports of assigned customer accounts to superiors for review
- Assist in the training of new Billing Representatives
- Reported all customers with accounts past due for 6 months or longer without explanation
Education
BachelorÕs Degree – Accounting
XXXX – XXXX
University Name
City, State
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